Return policy

When will my order ship?

Once you place an order, it will be confirmed within one business day via email. Our typical shipping time is 48 hours on in-stock merchandise. In the rare event we are out of stock on the item you have selected, you will be notified via email.

What are your shipping options?

Rates for shipping within the USA are calculated based on the weight of your package, your location and the speed of delivery. Shipping costs are automatically calculated for you in your shopping cart as you place your order. We're continually trying to find ways of decreasing the cost of shipping and handling so we can pass these savings on to our customers.

Stacey’s Boutiques does not ship to the following states Puerto Rico & Hawaii.

Is my order secure?

We definitely understand this concern with shopping online. Stacey’s Boutiques is committed to the complete privacy and security of your personal information. All of your personal identifiable data is private and is never shared with or bought by any outside organization.

When will my credit card be charged?

Your credit card will be charged at the time the order is placed.

Will I pay sales tax?
Orders shipping to addresses in Florida are subject to Florida state sales tax.

Can I make changes to my order?

Orders are processed when received. To make a change, please e-mail as soon as possible. Every effort will be made to accommodate your request.

What is your return policy?

  • Your 100% satisfaction is our goal. If you are not happy with any purchase, we will exchange it or refund your money within 14 days of the date the order was placed. Unfortunately, orders older than 14 days cannot be returned or exchanged.
  • Please email us at with your Order# before returning any items. Items must be received in the same condition as you received it. SHIPPING COSTS TO AND FROM YOU WILL BE YOUR SOLE RESPONSIBILITY. YOU WILL NOT BE REFUNDED SHIPPING UNLESS YOU RETURN AN ITEM THAT HAS BEEN DAMAGED.
  • Damaged items will be replaced with an identical product only. A photo of the damaged item may be required.
  • Items received as a gift (paid for by someone other than you) can be exchanged or returned for a store credit, HAS TO BE IN SALABLE CONDITION AND WITHIN 14 DAYS OF WHEN THE ORIGINAL ORDER WAS PLACED. 
  • We do not accept returns on sale items. All sales on sale items are final.
  • Please email us within 7 days of receiving your order if there is a discrepancy with your shipment. Orders received after 7 days will not be considered. If you will be making a return, please address the package.

Stacey’s Boutiques
Returns Department
11311 Heron Bay Blvd

Apt 2815

Coral Springs Fl, 33076

Please send your return package via USPS or UPS insured. Insurance protects you in case the items are damaged or lost in transit. Carefully package the items in the original shipping box or any suitable shipping carton using plenty of padding material to protect the product(s) and include a copy of your invoice. 

IMPORTANT: Make sure the items are well protected and packaged similar to the way you received them. Whenever possible, use the same packaging that was used to ship the items to you. Items must be received in new/resalable condition for a refund. 

Once we receive your return package, we will issue you a refund or store credit for the price of the products you returned (including tax, if any). Shipping costs will not be refunded. If you paid by credit card, we will charge-back the amount to your credit card. If you are returning an item because it arrived damaged, we will also refund you the initial shipping costs and the charges incurred to return the item to us. 

Please allow up to 14 days for us to receive and process your refund. We will contact you via email to inform you that the refund has been issued.

Exchanging an item at Stacey’s Boutiques: 
If you wish to exchange product(s), please note that return and replacement shipping costs are the sole responsibility of the customer.